Privacy policy

Privacy Policy

Raldem Limited follows the following principles to protect your privacy:

  • we do not collect more information than is necessary
  • we do not use your data for purposes other than those specified
  • we do not keep your data if it is no longer needed

You do not give out personal information by visiting our website. We only keep track of anonymous traffic data.

When this Privacy Policy applies

For cottage booking information.

When you visit our website

You can visit our website without giving away your personal information. Raldem Ltd uses Google Analytics and Cookies to improve our service, user experience and analyse how the website is used. Aside from the approximate location (IP address), the information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, language.

The collected information is used to provide an overview of how people are accessing and using the Willy Wilcox Cottage website. It is not used for any additional purpose, such as to profile those who access our website.

When you contact us

While you can use our website without giving out your personal information, once you contact us by email or telephone, Raldem Ltd collects information about you.

The information you fill in (personal information such as your name and email address) will be processed and stored so that it is possible for us to contact and respond to your request.

Information Security

Raldem Ltd seeks to ensure the security of personal data. When Raldem Ltd collects information about you, we also make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction, or unauthorised disclosure. This is done through appropriate technical and organisational measures.

Access to information

You have the right to request access to the information we have on you. You can do this by contacting us at amanda@willywilcoxcottage.co.uk

We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we will ask you to verify your identity.

We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge an administrative fee.

Information Correction & Deletion

If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Information Collection and Use will be deleted.

If at any point you wish for Raldem Ltd to delete information about you, you can simply contact us.

Changes

We reserve the right to change this Privacy Policy. We constantly review our Privacy Policy and strive towards making it better.

Raldem Ltd will not reduce your rights stated in this Policy without asking for explicit prior consent to the changes.

All changes to our Privacy Policy will be available on this website.

Summary

In accordance with applicable law, we only collect a limited amount of information about you that is necessary for improving our service.

We do not use profiling, we do not sell or in any other way spread your data to third parties, we do not use your data for purposes other than what we specified.

We also make sure that your data is stored securely. We delete all information deemed no longer necessary.

We constantly review our Privacy Policy in order to make it better and protect you more.

You can contact us at any time to:

  • Request access to information that Raldem Ltd has about you
  • Correct any information that Raldem Ltd has about you
  • Delete information that Raldem Ltd has about you

If you have any additional questions about Raldem Ltd collection and storage of data, please contact us at:

amanda@willywilcoxcottage.co.uk

This version of the Privacy Policy is effective from May 2021.